Before installing Arlo security camera, you need to sync base station with the camera. You can install cameras up to a distance of 90 meters from the base station. Sometimes the problem like Arlo Base Station Offline may occur. This occurs because of slow internet connection or configuration of base station is not proper. If you are facing such problems, you can contact Arlo support team anytime. You need to make a call at +1-888-352-3810, our team of experts is always there to help you.